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Healthcare Business Solutions

for your


What We Do

Kong & Way allied health business consultants will work with you to grow your practice, while ensuring sustainability and prioritising team cohesion and client experience.

It takes more than just traditional business strategies to manage and grow a healthcare business. Unlike other industries, healthcare business solutions aren't all about numbers. Instead, it's a mixture of passion, compassion, empathy and business.

Having worked extensively with private practice owners in Australia, the Kong & Way consultants approach our healthcare business solutions with the needed sensitivity while remaining business-minded.

With this unique approach, we transform your private practice into a highly efficient and profitable business, so that you can have more time to see clients (or relax!) while your business continues to grow.

How We Do It

Leave the business side to Kong & Way consultants so you can focus on doing what you enjoy and providing the best services that your clients deserve

Maximise Revenue

It might be easier said than done, but Kong & Way makes it possible. See more clients, set the right pricing strategy and use our evidence-based healthcare business solutions to increase your revenue.

Reduce Overheads

Sounds obvious? But finding the holes in your expenses is not always easy. We identify the opportunities to optimise, and help you negotiate for better deals with suppliers and even landlords.

Manage People

A successful practice needs the right people. More importantly, it needs its people to work harmoniously and efficiently. We give you the tools to manage your team effectively and improve culture.

Increase Efficiency

Private practice owners can often do less and earn more. It's just about making the right changes to your business operations. We help you find the opportunities to improve productivity in your practice.

Our Services

Kong & Way offers two types of healthcare business solutions, depending on the specific needs and goals of your private practice

Coaching & Consulting

Our private practice coaching and consulting programs are for private practice owners wanting ongoing business advice from consultants who know the ins and outs of their business. Ongoing coaching ensures continuity and sustainable, gradual growth for your practice, while giving you peace of mind having your own consultants to turn to for critical business decisions.

Special Projects

Projects are for ambitious private practice owners who want to accelerate business growth, or anticipate big changes in the future. Project packages are designed to be delivered in a given time frame with a set of goals. At the end of the project, you will be equipped with the right tools and resources to achieve your business objectives.


K&W partners believe in business strategy that sets you up for long-term success. We can help you set a goal and use the most efficient strategies to structure the product, marketing, pricing, operational and financial aspects of your business.


Why stick to old-fashioned ways of business when the world around us is so rapidly changing?
With K&W, your business can grow with our up-to-date industry knowledge and continue to evolve with the implementation of new and dynamic ideas and processes.


Hesitant and struggling business owners often find that their lack of confidence is the biggest roadblock in letting their business flourish. Taking this into account, K&W partners don't only focus on developing your business, but also invest in your personal growth to ensure that you're open to new opportunities and challenges.


At K&W, there is no concern of being stuck in one way of thinking. Our approach to business is flexible and we understand that every business is different. With our adaptable strategies, you'll also learn to be responsive to the needs of your business that may need to be reconfigured from time to time.


When required, the K&W partners will give you the push you need to take that next step that you've been reluctant to take. We're here to make a change alongside you and your team. And we'll remind you every step of the way why you do what you do.


Like the backgrounds of the K&W partners, our approach to consulting is dynamic and full of energy. We combine old and new, simple and complex, and soft and bold to bring to the table the most powerful and effective solutions perfect for your business.


Strategies that Work

The Australian allied health industry is changing, with more and more people seeking support from health professionals from all over the country. Our growth strategies keep in mind the various aspects of private practice businesses to ensure relevant advice for you and your team.



Social Media




Processes & Procedures



Training & Induction

Email Marketing

Referral Management

Frequently Asked Questions

When you request a call from us, we will get back to you via email or phone to set a suitable time for a chat. These initial meetings are generally done via Zoom and are designed to get to know you and your practice (and for you to get to know us, too!). They are FREE, no-strings-attached initial consultations.

For our initial consultation, all we need is you and your knowledge about your private practice! During the first consultation, we will ask you a series of questions to get to know your practice better and to determine whether we can work together.

As much as we’d like to have a set fee for each package that we can put on our website, we can’t do this in good conscience as it really depends on your business needs. Because we offer custom packages, your fees may be vastly different to another client.

If you provide some information about your business, we can give you an on-the-spot estimate of the total fee, followed by an email with a final quote.

Anywhere in the world! While we’re physically located in Melbourne (and in-person sessions are available for Melbourne-based clients), we offer Zoom and phone sessions to cater to those out of state.

Short answer: Yes.

Long answer: While our primary focus is on providing our structured, step-by-step packages, we can also offer individual hourly sessions depending on your needs. We’ll assess your circumstances and suggest our packages if we believe that your business will benefit the most from them.


You get both of our partners for any package that you choose. While only one of our partners may be present for some meetings, there will always be both partners working on your case in the background.

Book your free first consultation!

Talk to us to find out the best solutions to grow your private practice.

One of the friendly Kong & Way consultants will help you decide on a monthly program or project that is best suited for your private practice needs and goals.

Simply fill out the form and we'll give you a call back as soon as possible.

You can also reach us by email: