Over the last few years, there has been increasing uncertainty around how a contractor model can continue to work for allied health private practices. The contractor model has and continues to be the preferred option for private practice owners over an employee model but with no clear understanding of how legal or appropriate that model…
Whether you are looking to move into your own premises for the first time or seeking to move from your existing space to a new one, there are some things to be considered when searching for a property to operate a private practice from. In this blog, we are going to unpack some of the…
We all know that positive company culture is an imperative aspect of a successful and more importantly, sustainable, company. Unsurprisingly, some of the biggest companies in the world are known for their great culture, including Google, Zappos and Twitter. From our experience Creating a positive company culture is something the Kong & Way business…
A practice that is invested in developing their people creates loyal and dedicated team members. And a leader who takes time to learn about and teach their team builds an inspired team. It’s no wonder then that you need to consistently develop your team’s skills in order to build team retention. Related: Are you an…
Let’s just get this straight first: Company culture is important. We all know this, no matter how much of a buzzword it’s become in some respects. And if you think your company culture doesn’t matter much because you only have 3 employees, think again. Culture isn’t something you have or not; It’s about whether the…
Have you ever felt that your private practice team is underperforming or lacking commitment and dedication? Have you ever thought that your team had more potential, but you weren’t quite sure how to get more out of them? Managing people in any business is a challenge, but managing people in private practice has an additional…
Coming to a decision to dismiss a staff member can be tough. This is particularly true in small and medium businesses because responsible business owners are generally and probably rightly concerned about the increased workload for remaining team members. But it is also not uncommon for business owners to worry about the perception of the…
Sometimes, small business owners and even big corporations forget that client/customer engagement and therefore retention is one of the most critical pillars of a business. This is so important that, dare I say, it should require more of your attention than acquiring new clients. Note: In this piece, “client engagement” refers to engaging the interest…
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