Client Retention Rate 101 (18 Pages)
It’s common knowledge for health professionals and private practice owners that client retention is critical to the success of the practice. Retention is often discussed and debated, but do you actually know what it is and how to measure it?
If you’re calculating retention as the average number of sessions per client, then you’re probably not getting the whole picture.
Download the article to find out the best retention calculation for your practice!