Business Coaching

Private practice coaching for allied health clinic owners

Running an allied health practice goes beyond clinical work. Owners carry responsibility for people, systems and growth, often without structured support. Kong & Way coaching supports stronger leadership and more stable practices across allied health and NDIS clinics in Australia.

Your challenges

The pressures that come with practice ownership

Running a clinic involves balancing clinical work, people, systems and decisions. Over time, this can create pressure that is hard to manage alone. This might show up as:

High revenue but low profit
Unsure of business goals or direction
Practice too dependent on you
No time to work on the business
Always putting out fires and getting derailed
Struggling to recruit practitioners
Unable to take a solid break
Too much in your head, not enough on paper

These challenges are common, especially as practices grow and the allied health landscape continues to change. They are not a sign that you’re doing something wrong, but they are a signal that stronger structure and leadership support is needed.

Your goals

The kind of practice you want to build

When these challenges start to surface, many practice owners also become clearer about what they want instead. The focus shifts from keeping everything afloat to shaping a practice that feels more intentional and sustainable.

You may be working towards a practice where:

  • your client load leaves time to lead and plan, not just deliver sessions
  • the practice is financially healthy without constant background stress
  • you have a clearer sense of direction and fewer second-guessed decisions
  • the clinic keeps running smoothly when you are not across every detail
  • taking time off does not create significant extra work before or after
  • your team is reliable, aligned and takes shared responsibility for the work
  • expectations are clearer and issues are addressed earlier
  • long-term options, including stepping back or selling one day, feel clearer

How we help

A more organised, stable, and sustainable practice
Coaching at K&W helps practice owners move away from constant problem solving and towards a steadier, more intentional way of running their business. Over time, this often looks like:
  • clearer priorities and better use of your time
  • systems that support consistency rather than firefighting
  • stronger leadership habits and decision making
  • a team that understands expectations and direction
  • improved financial visibility and confidence
  • a practice that feels manageable and aligned with your values

Ready to strengthen how your practice runs?

Book a discovery call to talk through current challenges and see how coaching could support you.

What we cover

The areas we’ll work on together

We focus on the key areas that influence how your practice operates and grows. Coaching is practical and tailored to your practice size, structure and the challenges you are dealing with.

Systems and processes

We help you tidy up how things actually run day to day, such as bookings, enquiries, intake, billing, reports and internal handovers. This includes simplifying steps, introducing practical automation where it helps, and making sure the practice does not rely on you to hold everything together.

Leadership and decision making

Coaching helps you feel more confident making decisions about staff, clients, fees, capacity and next steps for the practice. We work on addressing issues earlier, setting clearer expectations and developing ways of leading that reduce the mental load as the practice grows.

Team, recruitment, and culture

We support you with day to day team communication, clearer roles and expectations, and planning for recruitment as your practice grows. This includes thinking ahead about hiring, onboarding new team members, and reducing ongoing people issues so the team can work together more smoothly.

Financial visibility and planning

We help you make sense of the numbers behind your practice, such as income, expenses, capacity and cash flow. This includes understanding what affects profitability, what to keep an eye on each month and how to make financial decisions without constantly second guessing yourself.

How it works

A structured, ongoing partnership

Coaching is designed to build strong foundations first, then provide steady, ongoing support as your practice continues to change and grow. You will get:

One-on-one coaching

You’ll get regular (fortnightly at minimum) coaching sessions

Personalised plan and strategy

In private practice, one size doesn’t fit all. We’ll work with you to set business strategies that work for your private practice

Access to two coaches

You will have access to both of our experienced coaches – Al and Dani – allowing you to capitalise on their diverse skills and knowledge

All of our resources

Once you join us, we’ll share all of our private practice resources with you from checklists to contract templates at no extra cost

Ad hoc access

Got questions or need support in between sessions? We’re available for ad hoc support so you don’t have to wait until your next session

Reach out

Start with a simple conversation

If you are ready to move from “just getting through the week” to leading a stable, sustainable, and profitable allied health practice, we would love to work with you.

pricing

Coaching stages and your investment

Coaching at K&W is structured in two stages. This allows us to spend time upfront understanding your practice properly, before moving into longer-term support. Pricing is included below so you can see the commitment clearly before booking a discovery call.

Stage 1

Foundations and Direction Setting

$1,990 for the month
This is an intensive first month focused on getting a clear picture of how your practice currently operates and setting direction for the work ahead.
During this month, we work through:
  • four weekly coaching sessions
  • a review of key areas such as financials, business structure, systems, performance and marketing
  • clarification or development of purpose, values and target audience
  • review of core services and referral pathways
  • setting a clear marketing and positioning direction
  • early cash flow and financial visibility work
  • identifying major priorities and goals for the practice
  • introducing the tools and frameworks used in ongoing coaching
This stage creates a shared understanding and a solid base for the ongoing work.
Stage 2

Ongoing Strategy and Leadership Coaching

$1,490 per month
This is the main coaching relationship and where most clients stay long term.
It includes:
  • two fortnightly coaching sessions each month
  • setting financial, growth, team, and operational strategies
  • support with implementing the strategies we set
  • ongoing support around leadership, planning and day-to-day practice decisions
  • space to work through new issues as they arise
  • support between sessions for questions or decisions
  • additional meetings when urgent matters need to be addressed
This stage supports steady progress over time. In practice, many clients receive additional touchpoints in months where more support is needed.

What you bring

Our coaching is for practice owners ready to engage

Coaching works best for practice owners who are open to looking closely at how their practice runs, willing to make changes and committed to leading more intentionally. You do not need to have everything sorted, but you do need to be ready to engage honestly with the process. We work with clinic owners who bring:

Ambition and drive

You’re determined to achieve your definition of private practice success

Eagerness to learn

You’re enthusiastic about learning new information and gaining new skills

Readiness for change

You’re prepared to do things differently than how you’ve always done

Open-mindedness

You’re open-minded and not afraid to trust the process even if it’s not linear